Delivery Promise on the Day of Your Choice
At Plymouth, On-Time Delivery Performance is not only judged by how closely we achieve a promised date, but also by how convenient that date is for you. Our flexible production schedules will allow us to ship any day of the week, helping you to optimize your material flow.
We Make It Right
We will ensure that the product you receive from Plymouth is absolutely correct in every way. In the unlikely event you are not satisfied with Plymouth products or services, a Plymouth Mill Representative will be at your facility within 72 hours, or at your earliest convenience, to resolve the satisfaction issues while minimizing any impact on your organization.
Extraordinary Service and Value
To meet special customer service needs, we offer value-added services such as
- Set-Aside Programs
- Blocked Footage
- Joint Sales Calls
- Product Training
- Mill Visits
This provides you with a depth of technical service and support that is unmatched in the industry, ultimately leading to the quickest turn-around possible and overall customer satisfaction. Plymouth gains more product and market intelligence in the process, allowing us to offer our customers more value-added benefits.